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Tempo Product Information: Important Information,Please Read Carefully
If your product is faulty or you are experiencing difficulties using this product and require assistance please call our customer assistance helpline as listed below:
1300 886 649 (calling within Australia): Monday-Friday, 8:30am–6pm; Saturday 9am–6pm
0800 836 761 (calling within NZ): Monday-Friday 9 am–7 pm; Saturday 11 am–8 pm
Open Monday to Saturday except on public holidays.
Tempo (Aust) Pty Ltd
PO Box 6056 Frenchs Forest DC 2086 Australia
Should you, contrary to expectations, experience problems with your product due to workmanship or materials, this warranty is given in addition to any rights you may have under Australian law including the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The product is manufactured by Tempo (Aust) Pty Ltd (ABN: 70 106 100 252) (“Tempo”). As part of its commitment to quality and service, Tempo warrants the product to be free from defects resulting from faults in workmanship or materials (“Defects”) for a period set out in the Warranty Card provided with your product. Defects occurring and notified during the Warranty Period will, subject to these terms, be repaired, replaced, or refunded at Tempo’s discretion, without charge for labour or materials.
This warranty is only valid to the original purchaser, is not transferable and any claim must be accompanied with the original purchase docket, tax invoice or receipt.
This warranty is subject to the exclusions below. Nothing in this warranty purports to exclude, restrict or modify any implied condition, guarantee, warranty, right, or remedy mandated by law which cannot be excluded including under the Australian Consumer Law. To the extent permitted by law, any right or warranty not mandated by law and capable of exclusion is excluded. The warranty of any product replaced or repaired under this warranty ends on the expiry of the Warranty Period that applied to the original purchase of the product.