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In Conjunction with our retail partners, we have developed numerous private brands. These are seen in many leading retailers throughout Australia. As a leader in consumer goods sourcing and distribution. We add value for our customers by responsibly managing the entire supply chain process and are committed to achieving high standards and meeting customer needs by offering competitive pricing, quality, and reliable delivery.
Our Hong Kong Office oversees all factory engagement in Southern China and facilitates factory visits. All our suppliers must pass ethical standards (BSCI, SEDEX). We encourage as many retailers as possible to visit our trusted manufacturers. English speaking merchandisers work hand in hand with Sales/Account Managers in Australia to ensure we deliver quality products/ competitive prices to all of our clients. Our food manufacturers are regularly audited and hold SQF level 3 or BRC Accreditation.
Our engineering department has the ability to provide in-depth testing and approval of products sourced and delivered to Australia. Services include product testing, obtaining approvals and verification certificates from Australian departments. We place great importance on continuing education for all our team members, even senior engineers, to keep up with the development of new technologies
A group of experienced designers and technical editors in our art department facilitate communication with our customers and factories to create versatile designs to the clients’ or company’s needs. Their task is to develop cutting edge packaging design, POS materials, instruction manuals, quick start guides, product catalogues, marketing materials, and generally assisting our clients with any requests. To ensure optimum design, our artwork staff work with the latest industry software and have access to an in-house photo studio.
Our compliance department has more than 30 years of experience in consumer products, ensuring exceptional quality control. The QA and Compliance department supervises more than 3000 hours of in-line and end production inspections each year. Every Order is inspected before leaving the factory, random sample lots according to AQL Levell II, using 0/1/2.5 acceptance criteria.